FAQ
General
Why should I buy from SkandiShop?
SkandiShop offers thoughtfully curated, long-lasting furniture and home pieces designed to elevate everyday living. Our collection combines craftsmanship, durability, and timeless Scandinavian aesthetics — making it simple for you to enjoy good design that lasts.
Returns
What is SkandiShop’s return policy?
We want you to love your purchase. If you’re not completely satisfied, you may return any unused, undamaged item in its original packaging within 14 days of delivery.*
Please note: Return shipping costs for non-damaged items are the responsibility of the customer.
How do I start a return?
Just send our customer team an email at hello(at)skandishop.com within 14 days of receiving your order. We’ll guide you through the process and make it as smooth as possible.*
What if my product arrives damaged?
Quality is our priority. If your item arrives damaged or defective, contact our Customer Team right away.* After reviewing the issue, we’ll arrange a replacement, refund, or return at no cost to you - if our terms apply.